DELIVERY & INSTALLATION

From order to first session.

Good planning makes delivery easier. We’ll help you think through access, placement and the practical requirements for your chosen sauna.

HOW IT WORKS

A simple path to setup.

The exact process depends on your model and site, but these are the key steps we work through with you.

01

Choose your model

We confirm capacity, cabin dimensions and the model that best fits the way you want to use the sauna.

02

Check the site

We review the intended location, access path and any practical constraints that could affect delivery or assembly.

03

Confirm delivery

Delivery options and cost are confirmed based on the sauna, your address and site access.

04

Prepare & install

We provide model-specific information so the base, electrical connection and installation approach can be ready.

SITE CHECKLIST

What to think about before delivery.

A few measurements and photos can prevent surprises on delivery day.

01Final location — confirm the usable footprint and surrounding access.
02Delivery path — gates, doorways, stairs, lifts and tight corners can all matter.
03Base / floor — use a stable, level surface suitable for the selected model.
04Electrical — confirm the model’s connection requirements before installation.
05Outdoor exposure — outdoor models still need to be positioned in line with product guidance.
THE OUTDOOR RANGE

Plan for the whole sauna.

The main cabin and overhanging roof have different dimensions. Both matter when choosing your location.

2 PERSON OUTDOOR SAUNA

Vesper 2

Main cabin
1200 × 1100 × 2000 mm
Roof plan
1600 × 1500 mm
Rated power
2900 W
Rated voltage
220 V
View Vesper 2 ↗
4 PERSON OUTDOOR SAUNA

Vesper 4

Main cabin
1800 × 1200 × 2000 mm
Roof plan
2200 × 1600 mm
Rated power
3970 W
Rated voltage
220 V
View Vesper 4 ↗

These are product dimensions, not minimum installation clearances. Confirm final site, base, access and electrical requirements before installation. Do not assume the same connection is suitable for every model.

DELIVERY

Quoted for your location.

Because sauna sizes and access conditions differ, delivery is confirmed case by case. Send us your suburb or postcode and the model you’re considering and we’ll outline the available option.

INSTALLATION

Scope confirmed before order.

Where installation support is requested, we’ll confirm what is available for your location and what is included. Any regulated electrical work should be completed by a suitably qualified electrician.

AFTER-SALES

A direct contact when you need one.

Keep your order details and model information handy. If you have a setup, operation or product question after delivery, contact us and we’ll help you identify the right next step.

PLAN YOUR DELIVERY

Send us your address and space.

We can start with your location, preferred model and a couple of photos of the intended site or access path.

Get delivery guidance